The Seller and the Client's terms of business or purchase conditions, which Pik&Drop does not accept expressly in writing, are not binding to Pik&Drop.
- Pack weight brackets are referred to in criteria guidelines, whereas the highest chargeable weight applies. The price provided is up to 10 kg. If the volume (LxWxH/40) is more than 10 KG, 0.15$ will be added for each additional 2 kg.
- Greater Beirut area limits are from Ouzai to Dora, Suburbs from Saida to Tripoli, and the rest Beyond the area.
- The Seller is required to have proper packaging (bubble wrap, carton rolls…). Pik&Drop is not liable for any damage during transport unless the goods are correctly packed.
- The Client shall be notified about the Unclear Address, and shipments will be held at the Pik&Drop's depot for upcoming weekday delivery further to a phone call or messenger attempt.
- Pik&Drop reserves the right to override the service due days based on business circumstances, especially during peak and holiday seasons, by notifying the Client. In addition, Pik&Drop's obligations are subject to being supplied correctly and in time with the goods, fuels, or services of third parties, which Pik&Drop requires to fulfill the transportation services.
- If delivery is not met for reasons beyond Pik&Drop's control, such as force majeure, war, terrorist attacks, or labor disputes, the agreed deadlines shall be extended for a reasonable period.
- Regarding Fragile products, Pik&Drop's responsibility is to deliver an intact sealed package. However, Pik&Drop is not responsible for the status of the items inside the package.
- Once the goods are handed over to the customer, the risk of accidental destruction or deterioration of the Product is also transferred.
- The Product should be examined by the Client or the Customer immediately upon receipt. The same applies if delivery is not made to him but to a third party named by him. Wrongful deliveries are to be indicated immediately before the delivery person leaves. The price defined for transportation covers the Miles to ensure the following services: pick up from the Seller, the delivery and collection from the buyer, and the delivery of payment to the Seller.
- In case of any order cancelation after collecting the items for delivery, Pik&Drop's fees shall remain the same, since we already bore the cost & the effort.
- The number of days mentioned for pick-up and delivery refers to Business days.
- The delivery payment is to be made in cash.
- The Client agrees to share with Pik&Drop the details necessary to assure the shipment pickup and/ or the delivery of the purchased goods.